Front-of-House Features

The front-of-house includes all areas where a customer has access to in your restaurant such as the dining room, lobby, restrooms, and the bar. It represents the customer experience. There are many moving parts to the front-of-house including reservations, gifts cards, seating, QSR codes and much more. These features are key to receiving customer loyalty and guest recommendations. We’ve gathered best practices and tips from industry experts to managing your front-of-house.